Why is it sometimes diffucult to connect?

[T800]

Hello everyone. Sometimes it is not possible to connect to the platform.  Shows an error The display name or password was incorrect.  Please try again (make sure your caps lock is off). What should be done? 

[T800]

Great. Thanks for the answers.

[Minoo]

Hello,

I believe you asked your account to be deleted on Sunday.

So, you must now be logging in as a guest??

 

 

[T800]

I wanted to re-register because the page didn't load.

[T800]

What is login as a guest? I created a learning plan and registration.

[Tom]

Hello,

Could you create a support ticket with us and we can try to resolve your issue.

https://app.anglo-link.com/support/

[T800]

Everything is fine.  it is now possible to connect without interruption.  I also wanted to ask, are you giving any graduation certificate or diploma?

[Minoo]

I'm glad the technical issue has been sorted out, Rumunas.

Yes, if you complete the course and take all 4 Fluent level tests and pass them, we will issue you with a completion certificate which is equal to the C1 level. However, this is not an internationally recognised certificate like IELTS.