Management Tom Posted November 14, 2018 Management Report Share Posted November 14, 2018 Hi Folks A new exclusive video is available. Check it out now: Formal social expressions In every situation, it is important that you choose expressions with the right degree of formality. Using excessively formal language with a close friend can create distance between you, and using highly informal language in a business situation may make you sound too casual or even rude. In this lesson, we're going to: Define three levels of formality: 1. informal & colloquial, 2. formal, and 3. very formal Look at formal and very formal expressions to: Greet & say goodbye Offer & invite Request Express gratitude Apologise Congratulate Convey condolences In the next lesson, we'll look at informal and colloquial expressions for the same functions. Quote Link to comment
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